Frequently Asked Questions

Here are some of the most frequently asked questions. If there’s something you'd like to know which isn’t here, please fill out our contact form or drop us an email at ask@kelana.co

As a small business, we currently accept payments via Paypal, Venmo, Zelle, and Wise.

For Indonesia we accept GoPay or direct transfer via mobile banking.

Our original works have been professionally captured to create beautiful, hi-res image files that allow for maximum print possibilities.

​We provide you with the print-ready digital files, and you have everything printed at your preferred vendor, on the substrate you choose. You are free to choose where and how to print, frame, and install the artwork.

​We provide print-ready digital files to you via WeTransfer, OneDrive, or Hightail. We can also upload the files directly to the vendor who will print your artwork.

Based on how large you want to blow up the artwork, we will provide you with digital files ranging in different file sizes e.g. 16-bit TIFF (highest quality), 8-bit TIFF, high-resolution JPEG, 2048-px JPEG, and PNG file.

Contact us about a licensing agreement. Licensing fees are determined based on final print size and quantity of prints. ​Different sizes command different prices.

We can also offer you rights to multiple uses of the same art file. Simply state the size and quantity at which the art will be reproduced. For example, the artwork may be used for multiple prints, including large quantity runs for hotel rooms.

It is a contract between the artist and the buyer of the art license, which stipulates the rights to print a given art file. For example, art files may be cropped or recolored to meet client specifications with artist's approval.

I love collaborating with art consultants, interior designers, and private collectors to figure out specialty decor and unique art that helps define and enhance how curated spaces are experienced — please don't hesitate to ask!

Our artwork has been printed on canvas, paper, wall-covering, wood, metal, and glass. Each material will create a unique look.

Up to 6 meters!

Globally!

For orders in Indonesia, we use JNE REG and Paxel (for orders within Jakarta we can use GoSend or GrabExpress).

For US orders, we use USPS unless you request a different courier service.

For all other international orders, we use DHL unless you request a different courier service.

This might sound strange, but I don't understand all my paintings. All of them are free-flow as I paint them. Sometimes I shelf certain paintings and revisit them years later, only to add on something I could have never thought of the first time around. Others remain mysterious to me, even after they're complete. I actually like that I don't need to know the meaning of each one. I don't need to know everything. As long as I feel true in the process of making them.